Q&A: Why would someone rather book travel online, then book with ...

May 12

18

Question by chamtravel: Why would someone rather book travel online, then book with a qualified travel agent?
I have been a travel agent for 3 years and before I became an agent, I ALWAYS booked my leisure travel through an agent. I cross my eyes sometimes with some of the outragous questions I see on here. If people just picked up the phone and spoke to someone that knows the industry and what they were talking about they would be much better off. I?m not talking about transportation. Meaning if you are going from LA to NYC and staying with your aunt, purchasae your ticket online. But if you need a package or leisure vacation you?re robbing yourself of value. I don?t know of an agent that adds service fees unless it?s only airline tickets. Airlines don?t pay commission to agents so they must add on a service fee. But for packages we?re compensated once the client travels. We?re also educated by product seminars and have relationships with vendors that can add value. I just don?t understand why people rob themselves of service. The internet is a great resourse tool and so is a travel agent

Best answer:

Answer by thisisnotdel
You have a good question, you should be given 10 points for this.

I don?t know. They see the fares at their cheapest which are all before taxes. Or they?re in a hurry. But I agree with you on this. I always book with a travel agency for all my trips.

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