Business Security System Maintenance?Packages
At Alert Fire and Security our customer support starts from the moment you make contact and continues for the entirety of the contract.
All the team at Alert Fire & Security are fully committed to providing first class customer service and support, with each team member signing up to our Customer Charters, in line with the Alert Vision.
To ensure that all our Security System Maintenance systems offer the best fire and security detection and reliability, they are all backed up by a support package. ?We offer two types of support packages, Silver & Gold which are backed by a team of professional engineers with a wealth of industry experience. ?Our customer service team are equipped with the very latest software & technology to ensure that all customer information is passed directly to our Engineering Team who are equipped with the very latest GPRS based hand held computers, providing them with :
- Satellite Navigation
- E-mail Support
- Paperless Job Sheet System
- Email Job Sheet to Customer
- Engineer receives past job history information
- Engineer receives the system specification.
Contact us?now for details on how we can save you money and support & monitor a system installed by another company.
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